Associate Solutions Manager – Hexatronic UK

As an Associate Solutions Manager, you will work closely with our Engineering, Product Management, Production and Marketing teams to deliver market-leading products and solutions to the global Optical Telecoms market.

About Hexatronic

Hexatronic UK develops, manufactures, and delivers industry leading passive optical solutions for Telecoms networks. Steeped in product innovation within the FTTx market, Hexatronic UK generates connectivity solutions for all market sectors and supports the Hexatronic Group globally. The headquarters in Gosport, UK, has a workforce of 74 employees, including personnel focused on Product Design, Manufacturing, Logistics, and Sales.

Hexatronic UK is a part of Hexatronic Group, a Group that enables non-stop connectivity for communities worldwide by offering leading-edge fiber technology and solutions for any and all conditions. Hexatronic Group consists of 49 operational entities with a total of +1300 employees and is listed on Nasdaq OMX Stockholm.

Job description

Joining a well-established team of technical specialists, your key function will be the support of Solutions and Product Management projects as well as desk-based Technical Support coordination. The role will encompass a variety of workstreams, ranging from prototype product builds through to the creation of technical documentation and supporting marketing literature. The Solutions Management Team operates on a global scale, therefore on occasion, there may be a need to have a flexible approach to working hours, and time management skills will be critical.

On the job training and support from our subject matter experts will enable you to grow into this role, therefore attitude and aptitude will be of key importance. Commercial acumen is a pre-requisite, and the ability to consider challenges both holistically and in fine detail will allow you to problem solve and develop innovative solutions.

This role is office based at our UK headquarters in Gosport, Hampshire.

Responsibilities:

Including, but not limited to:

• Tech support co-ordination and admin
• Support for technical document creation & revision control (SOP’s, manuals, etc)
• Support for marketing content creation & revision control
• Support for building sample products for potential customers
• Internal programme management
• Internal database management
• NPI, EC & NC support
• Department KPI management

Your profile

• Ideally educated to A level standards
• Must be PC literate (MS Office)
• Able to work from engineering drawings and technical data
• Skilled in written and oral communication
• Able to prioritize and manage multiple workstreams
• Positive attitude, keen to learn, ‘outside the box’ thinker
• Keen eye for detail
• Works to ‘right 1st time’ ethos

To be a part of Hexatronic

At Hexatronic, we believe that the more people who can access what the future has to offer, the better all our tomorrows will be. We want to contribute to that future, and it requires robust and reliable fiber networks.
With great engagement and sustainability in mind we work close to our customers and have a deep understanding for their business. At our workplace we are supportive and care about each other. Together we build the foundation for a strong and lively community. At Hexatronic we are responsive and proactive. That’s how we gain and keep our customers and each other’s trust.

With a holistic approach to sustainable development, we want to contribute to a more sustainable society – together with our employees, customers, and suppliers. As a global player in fiber expansion, we play an important part in helping to realize Agenda 2030. Read more about us at hexatronic.com/en-uk

How to apply

Welcome to apply and submit your CV and cover letter below. The last day to submit application is October 13, 2023.

If you have any questions about this position, please contact Heidi Young, HR Manager, careers@hexatronic.co.uk